Workflow
Automation.
Remove the human bottleneck. Our engine aggregates voice logs, POS transactions, and customer trends to automate scheduling, ordering, and reporting.
Sentiment Analysis
Detect tonal shifts in customer voice to flag high-priority escalation before failure.
Predictive Staffing
ML-driven labor forecasting based on weather, local events, and historical call volume.
Inventory Synthesis
Real-time stock-out detection synced between voice agents and digital menus.
The God View Dashboard
Owner-operator level visibility. Manage 1 or 100 locations from a single unified transmission log. Every order, every dollar, every second accounted for.
- Custom ROI Reports
- Staff Conversion Metrics
- API Webhook Integration
frequently asked questions
cortex can get you up and running within 48 hours of integrations. connect your pos, import your menu, set your preferences, and go live. our team handles white-glove setup if you want it done for you.
cortex integrates with square and clover. toast and spoton integrations are pending.
pickup and delivery orders, menu and allergen questions, hours and directions, wait times, order status, catering inquiries, and smart routing to your team. it supports multiple languages and syncs tickets to your pos.
yes. manage a shared menu with per-store overrides, local numbers, store-specific hours, and region-based routing. analytics roll up by location so you see call volume and average ticket per store.
cortex detects intent and either resolves the request or hands off cleanly. it can transfer to a live line, capture a voicemail with transcript, or message your team with caller context for fast human follow-up.
everything you need to know about cortex. still curious? email us.